AGENT OPS FOR ERP ORDER DESKS

Your order desk, running itself.

Alita's agents read incoming purchase orders, match them against your ERP, resolve exceptions, and post the result — with a full audit trail, no manual re-keying.

PURCHASE ORDER

PO-88290

RECEIVED

INBOUND · orders@acme-supply.com

SKU-4471Injection Molded Housingx240
SKU-1029M4 Fastener Kitx1,800
SKU-8814Sealed Bearing Assemblyx96

AGENT · alita-order-03

4.1s median match

CONNECTS TO THE ERP YOU ALREADY RUN

SAP S/4HANAOracle NetSuiteMicrosoft Dynamics 365OdooInfor CloudSuiteEpicor

HOW THE AGENT WORKS

Three steps, no hand-typing.

01

Capture

Orders arrive by email, EDI, or portal upload. Alita reads every format — PDF, CSV, X12 850 — and turns it into structured line items in seconds.

02

Reconcile

The agent checks stock, pricing, and contract terms against your ERP, flags mismatches, and resolves the ones it's already been trained to handle.

03

Post & audit

Approved orders post straight into your ERP as sales orders. Every decision the agent made is logged, timestamped, and reviewable by your team.

92%

fewer manual touches per order

4.1s

median time to match a line item

24/7

coverage, no shift handoff

100%

of decisions logged for audit

CAPABILITIES

Everything the order desk used to do by hand.

PO matching

Auto-match incoming purchase orders to contracts, price lists, and current inventory before anything touches your ERP.

Exception handling

The agent resolves the mismatches it recognizes and escalates the rest to your team with full context attached.

Inventory sync

Stock levels stay accurate across warehouses in real time as orders are received and fulfilled.

Invoice reconciliation

Three-way match between purchase order, receipt, and invoice — done automatically, flagged when it isn't clean.

Audit trail

Every action is logged: what changed, why the agent decided that, and which run made the change.

Multi-ERP connectors

Native connectors for SAP, NetSuite, Dynamics, Odoo, and Epicor, plus an open API for anything custom.

READY WHEN YOU ARE

Hand off the order desk to Alita.

Join the pilot list and we'll set up a trial against a real slice of your order volume — usually inside a week.